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Common FAQs



What is the meaning of sterling silver?

The sterling silver standard has a minimum millesimal fineness of 925. Fine silver, for example 99.9% pure silver, is generally too soft for producing functional objects; therefore, the silver is usually alloyed with copper to give it strength while preserving the ductility and beauty of the precious metal.

How do you clean sterling silver jewelry?

Clean silver with aluminum foil, boiling water, baking soda and salt. Line bucket with foil, pour in water, cup of baking soda, dash of salt. let sit a few minutes, tarnish will transfer to foil. 

What forms of payment do you accept?

We accept Visa, MasterCard, Discover, American Express, and PayPal. We cannot accept personal checks or money orders.

Will my order by processed securely?

We use the highest industry-leading security encryption and process orders on a secure ordering system. This prevents third parties from accessing your private information and allowing a safe and secure ordering process.

How do I contact Isabella Celini?

You can email us at contact@isabellacelini.com and by phone at 305 269 3100. Our customer service lines are open from 10:30 am to 6 pm ET.

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